FAQs

How do I place my order?

To place your order, follow these steps :

1. Browse through our wide catalog of products until you find something you like, choose the relevant size (if you are not sure of the size, refer the size info to find the correct size) and click on the ‘Add to Cart’ button (you are eligible to add multiple products on your cart).

2. ‘In My cart’, you can either choose to continue shopping or confirm the order.

3. Once the cart is all set, proceed to checkout, submit your shipping address, select the desired payment process and confirm your order.

How will I receive my Order?

We will ship your product on your mentioned shipping address. We have tie ups with reputed courier companies, so your orders will be delivered to your doorstep. All orders will be delivered in fully sealed packages to protect your goods and ensure that they reach you in perfect condition.

In how many days will I receive my order ?

You can expect your order to be delivered within 7-10 working days.What if my product gets out of stock ? In this case We will intimate you via email.

What if the packaging is tampered or damaged ?

If you feel the packaging is tampered with or damaged, you can refuse to accept the delivery. Call us at 080-46801051 or contact us with your order number. We will ensure that a replacement delivery is made to you at the earliest.

Will the order be shipped with an invoice ?

es all the items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.

WHow will I get confirmation that my Order is placed successfully?

We’ll send an email with your order information to confirm and another email when your order is shipped out. However, the order will be accepted and sent to you once your credit card/debit card and address details have been approved and verified, unless it’s a COD. Sit back, relax and wait for your awesome designs to arrive.

I tried placing my order using my debit card/credit card/Net Banking. The order was not successful but my money got deducted. What really happened with my money?

1. Please check your bank/credit card account to first ensure if your account has been debited. If your account has been debited after a payment failure, it is normally rolled back by banks within 7-10 business days.

2. For assistance you can write to us at [email protected], we will be happy to help you out.

How should I check the status of my Order?

1. If you have a user account and were logged in while you placed your order, rest assured you can track the status of your order in your www.bonorganik.in account using the tracking number.

2. Once your order is placed, we will send you confirmation of your order details over email. Again, once we dispatch your shipment you will be notified via email. In case of any unusual event which delays your order, you would receive a special update from our end.

3. If you still have apprehensions, write to us at [email protected] or call us at 080-46801051 and your issue will be addressed.

Does BonOrganik Deliver Internationally?

Yes we deliver internationally, however shipping charges are applied and informed to you before sending the product.

What if I want to customize a design or a dress or as per my requirements ?

We don’t do customization requests for designs of tees or dresses.

What If I want to change the color of the tees but want the same design ?

What If I want to add one more size to the same order ?

Yes its possible! While placing an order there is an option provided when you open the product page for adding one more size by clicking on CLICK TO ADD ONE MORE option.